Saturday, July 24, 2010

Fast Food Corner

Ice ... doesn't seem like a big deal, does it? But when it comes to putting ice in a soda, it really is, apparently. Wendy's seems to be the worst culprit about over-icing a soda (adding too much ice into a cup, in order to save money on soda). Wendy's has those huge ice cubes that take up tons of space. All other fast food places seem to have the big cubes as well, again, probably to save money. On a side note, did you know there was a time when these fast food restaurants used shaved ice? It was awesome - I love shaved ice. I guess it wasn't too cost effective ... but, I digress.

A couple of years ago, I went to Chick Fil-A and got some sort of combo meal. Chick Fil-A is normally pretty good with their ice-to-soda ratio, but for some reason in this store, they basically gave me a cup of ice with just a little bit of soda. Being the passive-aggressive person that I am, I went to the Chick-Fil-A website, and complained. About a week later, I received a letter from Chick Fil-A. First, it included a coupon for a free combo meal (gotta love Chick-Fil-A!). But, it also included a letter apologizing, and also explaining some sort of mathematical equation Chick-Fil-A uses to determine the right amount of ice for a cup of soda.

That was pretty cool, but the letter went on to explain how more ice is needed for iced-tea, and again gave reasons. I had no idea there was science behind keeping your drink cold. Isn't Chick-Fil-A awesome?

1 comment:

Heff said...

I think it's called the "I/S Ratio".

I digress.